Contact Hair Medical Shop
Premium support for your hair care journey. Reach out to our dedicated team or find quick answers in our FAQ below.
Email Support
Have a question about your order or our clinical products?
furkangungor@hairmedicalshop.com
Response within 24 hours.
WhatsApp Live Chat
Instant support from our dedicated logistics & clinical care team.
Available 24/7
Chat on WhatsAppHeadquarters
Official dispatch and return facility.
Gaziosmanpasa, Istanbul
Turkey
Frequently Asked Questions
Will I have to pay UK Customs or VAT?
Absolutely not. We ship all UK orders Delivered Duty Paid (DDP). We cover all import taxes and customs duties before your package arrives. The price you see at checkout is the final price.
How long does shipping to the UK take?
We provide 100% Free Express Shipping via FedEx and UPS. Your premium products will typically arrive at your door within 2 to 4 business days after dispatch.
What is your return policy?
We offer a 14-day return window. Due to strict UK cosmetic and medical hygiene regulations, products can only be returned if they are completely unused, unopened, and with all hygiene seals 100% intact.
Alternatively, fill out the form below to send us a direct message.