Privacy Policy

At HairMedicalShop, protecting your privacy and personal data is our highest priority. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with UK GDPR regulations.

🔒 Privacy & Security Summary

  • Data Promise: We NEVER sell your personal data to third parties.
  • Payments: Your credit card details are encrypted and processed by secure gateways. We do not store your card information.
  • Usage: Your data is strictly used to fulfill your orders and provide customer support.

1. Information We Collect

When you visit our site or make a purchase, we collect necessary information to process your order. This includes:

  • Personal Details: Your name, billing address, shipping address, email address, and phone number.
  • Payment Information: Processed securely via our payment gateways. We do not have direct access to your full credit card details.
  • Device Information: We automatically collect certain information about your device (IP address, web browser, cookies) to optimize our site's performance.

2. How We Use Your Information

We use the information we collect to operate our business efficiently and provide you with premium service. Specifically, we use your data to:

  • Process and fulfill your orders (including coordinating with FedEx or UPS for shipping).
  • Communicate with you regarding your order status, tracking updates, or customer support inquiries.
  • Screen our orders for potential risk or fraud.

3. Data Sharing & Third Parties

We respect your privacy. We only share your Personal Information with trusted third parties to help us fulfill our services. For example:

  • We use Shopify to power our online store.
  • We share your shipping details with FedEx and UPS to deliver your products.

Zero Data Selling: We strictly do not sell, rent, or trade your personal information to outside marketing companies.

4. Your Rights (UK GDPR)

If you are a resident of the United Kingdom or the European Economic Area (EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Cookies

We use "cookies" to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect how our website functions for you.

Data Privacy Concerns?

If you have any questions about how we handle your data, our compliance team is here to help.